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[Deleted] - 9/3/2005 12:40:12 PM

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[Deleted] - 9/3/2005 1:08:35 PM

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RE: Uploading to art case issues - 9/3/2005 1:28:21 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

we've noticed the issue ourselves and are looking into possible causes. i know it's been hellish for people on dial-up in particular.

in the interim, if you haven't done this already aja, make sure your images are 800 x 800 or smaller before you upload.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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RE: Uploading to art case issues - 9/3/2005 1:35:07 PM

gillie

Posts: 4560
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From: Pittsburgh, PA
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we restarted part of the server, so things seem speedier now. any better, aja?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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[Deleted] - 9/3/2005 2:52:39 PM

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RE: Uploading to art case issues - 9/3/2005 4:19:39 PM

gillie

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From: Pittsburgh, PA
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are you on dial-up, aja?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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[Deleted] - 9/3/2005 6:20:20 PM

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[Deleted] - 9/8/2005 3:12:21 PM

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RE: Uploading to art case issues - 9/8/2005 3:22:07 PM

gillie

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nellie,

admittedly, this isn't one i've heard before. could you email the image for me to try?

was the image particularly large? and are you on dial up?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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[Deleted] - 9/8/2005 3:26:24 PM

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RE: Uploading to art case issues - 9/8/2005 3:55:08 PM

gillie

Posts: 4560
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From: Pittsburgh, PA
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well, it seems you had some luck. are you all set, noelle?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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[Deleted] - 9/8/2005 4:23:37 PM

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[Deleted] - 9/10/2005 10:14:07 AM

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RE: Uploading to art case issues - 9/26/2005 9:58:05 AM

labeana

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From: Pocono Mountains, PA
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I seem to be having this same problem..I haven't uploaded any pics to my artcase in a while and when I tried to just now, it did nothing...no error message or anything it just refused to react to my clicking the start button...lol

I made sure the images weren't too big...now what?

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RE: Uploading to art case issues - 9/26/2005 10:25:34 AM

gillie

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From: Pittsburgh, PA
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lauren,

could you email me one of the images you were trying to add so i can take a look at what's going on?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to labeana)

Post #: 15

RE: Uploading to art case issues - 9/26/2005 2:30:40 PM

labeana

Posts: 11355
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From: Pocono Mountains, PA
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Amie I sent them via pm if that is ok....thanks for looking..

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RE: Uploading to art case issues - 9/26/2005 2:48:51 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

i was able to add the piece, plus the detail image just fine. saw that you had them in photobucket. if you're trying to add them directly from photobucket to your artcase, that's why it's not working, since we're not set up to grab images that way via the artcase tool. if that's not what's going on, we'll have to continue looking since we weren't able to duplicate the problem on our end. in the interim, you may want to rename the painting in your artcase, lol. it's there under the title of the main image jpeg, and is currently in your still life gallery.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to labeana)

Post #: 17

RE: Uploading to art case issues - 10/1/2005 7:22:03 PM

Guest

All during the time y'all were gabbing about this here I was having Internet problems in general including getting on this site except for at the library. It seems to have worked itself out last week. Now i am able to do things at home. I uploaded something earlier today to this site and it all seemed normal.

I think hurricane stuff interfered somehow. A large part of the country probabaly got disfunctional and messed things up even out of those areas due to bottleneck or whatever.

I had a hard time even getting on my ISP to get email at the library.

Things seem normal now.

Diana

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Post #: 18

[Deleted] - 10/13/2005 4:08:14 AM

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RE: Uploading to art case issues - 10/13/2005 7:25:27 AM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

If you timed out, perhaps you are either on dial-up or attempting to upload a very large image, perhaps at a high volume time. I'd suggest resizing and trying again.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Deleted User)