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New Member Needs Help - 7/20/2006 8:06:39 PM

blumoo

Posts: 2752
Joined: 7/30/2005
Status: offline

Hi folks,
Artapaloozaintl aka Angela Gue is a new member and is having problems with the ebay template. Can someone out there give her a shout?
Thanks.
Melissa

_____________________________

melissa morton
associate director, EBSQ

I believe that everyone else my age is an adult whereas I am merely in disguise. - Margaret Atwood

Post #: 1

RE: New Member Needs Help - 7/20/2006 8:38:29 PM

Guest

Angela-
I always have problems when I try to do the ebay templates by going into the ebay template page from the profile page. Instead go to your art case, pull up the thumb nail of your art, and then click on the drag menu that says edit item and in that list there is an option called generate template. That is the only way I can get it to work.

Good luck- Lisa

(in reply to blumoo)

Post #: 2

RE: New Member Needs Help - 7/20/2006 8:40:14 PM

Guest

melissa - I don't know if you wanted us to post our solutions here, so move it to where ever is best! thanks - lisa

(in reply to Guest)

Post #: 3

RE: New Member Needs Help - 7/20/2006 10:50:00 PM

blumoo

Posts: 2752
Joined: 7/30/2005
Status: offline

Here is fine. Thanks so much. I know it will be appreciated.

-M

< Message edited by blumoo -- 7/21/2006 12:17:24 AM >

_____________________________

melissa morton
associate director, EBSQ

I believe that everyone else my age is an adult whereas I am merely in disguise. - Margaret Atwood

(in reply to Guest)

Post #: 4

RE: New Member Needs Help - 7/21/2006 12:34:44 AM

Guest

Hi Lisa,
I can go through the Art case and can get through the whole process, it's when I copy and paste in to eBay that eBay then says it will not accept the desciption. And yes, I check the HTML box and put it in the desciption box. Any ideas? Also, do you know if there is only one template available through EBSQ or if there are more than one. I only seem to find one. I have been trying for several days, so if anyone else knows the answers, I would greatly appreciate it. Thanks. -Angela

(in reply to Guest)

Post #: 5

RE: New Member Needs Help - 7/21/2006 8:29:16 AM

Guest

there is only one template, that I know of, in ebsq. okay - so I tried selling with ebay's new listing page and html didn't work for me. don't know why- probably an ebay bug. try going to the old listing page:

List using the original Sell Your Item form.

See if that works.

(in reply to Guest)

Post #: 6

RE: New Member Needs Help - 7/21/2006 8:15:19 PM

Guest

Hi Lisa,
Thank you Thank you. Thank you. That's it....for whatever reaason the new eBay selling page will not accept the copy and paste. Did I say "Thank you!" -Angela

(in reply to Guest)

Post #: 7

RE: New Member Needs Help - 7/21/2006 8:28:03 PM

Guest

Hi Melissa,
All fixed...sort of. Lisa went on and tried it herself and also found that the new selling page that eBay has is not accepting the copy and paste from EBSQ. However the old selling page, still works, so that's what I did and was able to get something on using the template. YIPPEE! Now, I just need to adjust my wording and make it sound like I want it to, now that I know I can. I don't know if there is a way to get eBay to fix that little bug, but I thought I would let you know that it effects everyone not just me. For now we can at least get around it as long as they have the old page offered. Thanks again for your help with everything. Are you doing the pet swap? -Angela

(in reply to blumoo)

Post #: 8

RE: New Member Needs Help - 7/21/2006 11:10:21 PM

blumoo

Posts: 2752
Joined: 7/30/2005
Status: offline

I'm glad you are up and running. I will make sure this info gets to tech support.

Pet Swap? Not this year... no time. Though sometimes I have considered a real pet swap but then they get all wonderful and sweet and cute and I change my mind. And then...

_____________________________

melissa morton
associate director, EBSQ

I believe that everyone else my age is an adult whereas I am merely in disguise. - Margaret Atwood

(in reply to Guest)