Tech problems (Full Version)

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almalee -> Tech problems (12/12/2017 5:37:27 PM)

Amie I am frustrated along with not being able to load art on to the forums now I can't load images up to my profile. I have tried both chrome and safari. What is up with that?




gillie -> RE: Tech problems (12/12/2017 5:43:31 PM)

By profile, do you mean the main site? Are you getting error messages? If so, what are they? There are currently no known technical issues with main site uploads.




almalee -> RE: Tech problems (12/12/2017 5:46:20 PM)

Loading to my portfolio gets no message but when I click on on the upload button it doesn't recognize it has been selected. I am still getting disk error when tryong to upload to the forums.




gillie -> RE: Tech problems (12/12/2017 7:36:47 PM)

The forum upload stuff is a known issue (a result of moving the forums to a new database)

As to the portfolio upload issue, try updating flash and see if that helps. If not, keep us posted. As of now, you're the only person reporting this issue and we haven't been able to replicate the problem on our end.




almalee -> RE: Tech problems (12/12/2017 8:57:26 PM)

I did download a new flash player but still could not get picture loaded anywhere using Safari. But I was able to load to portfoilio using Chrome but not the forums. I also just recently upgraded Operating System to High Sierra Is it possible that this comes into play?




gillie -> RE: Tech problems (12/13/2017 4:42:36 PM)

Forums are a different database and separate problem. Solving one will not solve the other.

But it's certainly possible the new OS could be contributing to the problem. I've heard enough about problems with the OS that I've skipped the update.




almalee -> RE: Tech problems (12/13/2017 8:51:24 PM)

I Always wait on the updates and just installed it this week I guess I should have waited a little more!1q ARRRRgh!




almalee -> RE: Tech problems (12/25/2017 3:54:49 AM)

I am back to not being able to upload new art from Safari or chrome. This is the explaination that came back from Chrome: Server returned HTTP-Status #500




almalee -> RE: Tech problems (1/4/2018 3:19:27 AM)

I can just write ditto for the post above accept this time I can't load the detail shots from Chrome! I am getting a little frustrated with this all the time I can get something fully loaded about half the time!




gillie -> RE: Tech problems (2/4/2018 7:27:53 PM)

The detail image issue *should* be resolved now. Please let me know if anyone is still having issues with this!




almalee -> RE: Tech problems (2/4/2018 11:28:42 PM)

I still can not upload from safari either main image or the detail images. Chrome works fine finally.




melindadalke -> RE: Tech problems (6/1/2018 3:25:16 PM)

Unable to add new art - Firefox or Internet explorer. when I go to push the add button - there is a circle with a slash through it?




shawnmariehardy -> RE: Tech problems (6/3/2018 4:51:09 AM)

I am still unable to replace the profile pic that became distorted after trying to upload a new image. I can't upload a new one or delete the existing photo and I would rather not have any photo than one that is skewed.




melindadalke -> RE: Tech problems (6/5/2018 4:56:16 PM)

Still not able to download New Art - getting pretty frustrated.




shawnmariehardy -> RE: Tech problems (6/6/2018 12:34:34 AM)

Are you making sure your images are small enough to upload? I have to downsize when I upload images here. I just uploaded new art without a hitch.




almalee -> RE: Tech problems (6/6/2018 2:44:44 AM)

Did you email Amie Gillingham directly? I still can only upload if I use Chrome. If you can download that and give it a try. And yes email Amie directly.




melindadalke -> RE: Tech problems (6/7/2018 5:18:56 PM)

It won't let me download at all on Internet Explorer - it has a 0 with a slash through it - which I have used for years - on Firefox it has a puzzle piece instead of a download button-




melindadalke -> RE: Tech problems (6/7/2018 5:21:52 PM)

I mean - Google Chrome - not Firefox




melindadalke -> RE: Tech problems (6/7/2018 8:43:57 PM)

I fixed it on Google Chrome - thanks




almalee -> RE: Tech problems (6/10/2018 3:05:33 AM)

Glad to hear. Uploading seems to be touchy with certain browsers. I can not upload from Safari 90% of the time. ARRRGH




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