Unable to use the edit fuction

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Unable to use the edit fuction - 11/24/2017 2:40:09 PM

pooh2006

Posts: 41
Joined: 12/13/2005
Status: offline

After I upload a new picture I can not edit it. I have tried on older images and I can not edit those either. It has never been a problem before but today it does work. Cleared browser,turn off computer and re started,wait several hours and still no luck.

Thanks

_____________________________

pooh2006

Post #: 1

RE: Unable to use the edit fuction - 11/24/2017 11:41:03 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

What browser and operating system are you using?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to pooh2006)

Post #: 2

RE: Unable to use the edit fuction - 11/25/2017 3:51:58 PM

pooh2006

Posts: 41
Joined: 12/13/2005
Status: offline

Hi,
I am using windows 10 and google chrome,I have tried IE and no luck there. Today I tried my Ipad with Safari and the same thing.It still gives me an error message when I try to edit but I can up load to the site but can not do anything else.

Thanks SO much

_____________________________

pooh2006

(in reply to gillie)

Post #: 3

RE: Unable to use the edit fuction - 11/26/2017 4:43:07 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

It won't work with your iPad; our site uses flash and is not mobile-device friendly (yet). We're trying to sort out the other issues since it's happening across multiple platforms.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to pooh2006)

Post #: 4

RE: Unable to use the edit fuction - 11/26/2017 5:00:44 PM

pooh2006

Posts: 41
Joined: 12/13/2005
Status: offline

Hi Gillie,
Thank so much I thought it was just me.

_____________________________

pooh2006

(in reply to gillie)

Post #: 5

RE: Unable to use the edit fuction - 11/27/2017 5:55:30 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

We believe this issue has been resolved. Please let us know if you're still experiencing problems.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to pooh2006)

Post #: 6

RE: Unable to use the edit fuction - 11/28/2017 7:30:35 PM

melindadalke

Posts: 9
Joined: 11/26/2017
Status: offline

Works for me :) thanks Amie :)

(in reply to gillie)

Post #: 7

RE: Unable to use the edit fuction - 11/29/2017 2:30:25 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

Excellent!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to melindadalke)