I can't change the detail image (Full Version)

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almalee -> I can't change the detail image (10/28/2016 10:09:53 PM)

I have been trying to change my detail image on Quirky Bluebird for the exihibit this month. It shows that it has changed but when I go to the item it is the old image. Please advise.




bromley2 -> RE: I can't change the detail image (10/29/2016 9:07:24 AM)

Alma.....I have found that sometimes when I have a problem, it is fixed by using a different browser. I don't know if that is your problem, but if you haven't tried that, give it a try. Good Luck!

C




gillie -> RE: I can't change the detail image (10/29/2016 10:03:05 AM)

Have you tried deleting the old detail image first?




almalee -> RE: I can't change the detail image (10/29/2016 12:06:29 PM)

I did change the browser, and now I have 4 detail pics all showing (what iis up with that) But what I want to change is the preview image that appears at the top of the page. As far as I can see there is no way to delete the original one it only say upload new image. I am useing Safari and Chrome.




gillie -> RE: I can't change the detail image (10/29/2016 6:27:04 PM)

Sorry to keep you waiting on this--I have to pass this off to Bill, but I'll need to know which piece in your portfolio we're discussing so he can take a look.




almalee -> RE: I can't change the detail image (10/29/2016 11:04:09 PM)

it is Shamus Quirky Bluebird. I will check back tommorow Thanks in advance!




almalee -> RE: I can't change the detail image (10/30/2016 4:18:09 PM)

Amie I pulled it from the show bc I couldn't get it right, I deleted it from my portfolio and relisted the correct version and then entered that into the show. I couldn't wait as tommorow I am going to be in and out all day and don't know if I would have the opportunity to make the changes. Thanks anyway.




gillie -> RE: I can't change the detail image (11/1/2016 2:34:14 PM)

So sorry Bill wasn't able to get to it for you in a more timely manner; he has a backlog at his day job and he's fallen behind on EBSQ tech requests as a result. I do what I can, but this was something I couldn't personally fix.




almalee -> RE: I can't change the detail image (11/1/2016 5:14:54 PM)

As it turned out I figured out what to do so no harm no foul. The only thing it messed up as far as I can see is the bluebird ran through the new work added again so more exposure. win win!




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