Can't add details to art (Full Version)

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Guest -> Can't add details to art (3/1/2014 11:20:56 AM)

I added my art and can't click on it to add details or anything? two days now. I have
deleted files/cookies and restarted. Doesn't help - any ideas?




vkloch -> RE: Can't add details to art (3/1/2014 11:35:24 AM)

I once had this problem too. I can't say for sure that this will help you, but I change from Safari to Google Chrome and that worked. I hope this helps.




bromley2 -> RE: Can't add details to art (3/1/2014 1:03:49 PM)

Sometimes changing the browser can help fix that. I hope it works for you!

C




gillie -> RE: Can't add details to art (3/1/2014 2:06:50 PM)

What browser are you using, Melinda? Once we have a better understanding of what's happening on your end we can better diagnose the problem.




Guest -> RE: Can't add details to art (3/1/2014 4:57:48 PM)

I use Internet Explorer and have for years - never had this problem before. :(




gillie -> RE: Can't add details to art (3/1/2014 5:54:58 PM)

What version of IE? Did you recently update it?




Guest -> RE: Can't add details to art (3/19/2014 6:50:25 PM)

I have IE 11 - and am having the same issues again. :( not happy :(




gillie -> RE: Can't add details to art (3/19/2014 7:33:27 PM)

quote:

ORIGINAL: melindadalke

I have IE 11 - and am having the same issues again. :( not happy :(

Have you tried a different browser to see if that's definitely the problem? The bulk of our customers don't use IE, and those that do are using earlier versions, so we want to get a better idea if this is indeed the problem.




Guest -> RE: Can't add details to art (3/20/2014 9:07:04 PM)

All good now - thanks!




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