Adding Art (Full Version)

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redbug70 -> Adding Art (4/25/2013 4:41:12 PM)

I have been having diffculty adding new art recently.




gillie -> RE: Adding Art (4/25/2013 7:34:46 PM)

What seems to be the problem? Once we have a better understanding of what's happening on your end, we'll be better able to assist you.




redbug70 -> RE: Adding Art (4/27/2013 1:03:37 PM)

Hi Amie - When i click on the "add art" button the writing turns blue and the button becomes recessed with a little red "x". Nothing else happens. Very frustrating.




gillie -> RE: Adding Art (4/27/2013 2:50:33 PM)

What browser and operating system are you using?




redbug70 -> RE: Adding Art (4/27/2013 4:17:04 PM)

I'm using Internet Explorer 9.0

I'm using Windows 7

99.103.124.238 is my IP address

Thiis has only been a problem recently.




gillie -> RE: Adding Art (4/27/2013 8:35:48 PM)

Has anything recently changed on your end? And have you tried a different browser just to test things?

To me, it sounds like either a java or a flash issue, but I'm waiting for a better diagnosis from the expert.




redbug70 -> RE: Adding Art (4/27/2013 10:16:43 PM)

Now that you mention it - I have been having Adobe Flash problems. I can't access many things because it says I need to download the latest version of Adobe Flash. I keep adding it, but it doesn't seem to take.




gillie -> RE: Adding Art (4/28/2013 8:10:33 AM)

That's your likely problem with us, then, since our upload tool uses Flash (that's also why one can't upload via Apple mobile devices).
Do you have someone local who can help you diagnose why your Adobe upgrades aren't working?




redbug70 -> RE: Adding Art (4/28/2013 1:10:11 PM)

Problem solved! Iwent into the bowels of my computer and finally discovered that for some reason Adobe Flash had been disabled. I enabled it and all is well! Thanks for your input!




gillie -> RE: Adding Art (4/28/2013 1:23:43 PM)

Hooray! Glad we could help. Happy uploading!




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