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Detail photos - 11/20/2010 11:05:35 PM   
Guest
Okay so I uploaded a few new items and figured out how to get all the detail photos in but I made a mistake and added the same photo twice instead of the one I wanted.  Well the X box doesn't work for deleting the redundant photo, uploading another doesn't replace the first one after multiple tries when I check.  But when I go under the public view there are many, many many of the same photo showing.  How can I delete the redundant photo and replace it with the correct one?
  Post #: 1
RE: Detail photos - 11/20/2010 11:42:03 PM   
Guest
i had the same thing happen and reported it in the "post your bugs"  thread..  I know it's on the list to fix..  Here's the thread.
http://www.ebsqart.com/forum/m_285462/mpage_1/key_/tm.htm#285462



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  Post #: 2
RE: Detail photos - 11/21/2010 8:10:08 AM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
We still haven't found the bug causing this problem yet, but it is being worked on now. Hopefully we'l have this issue resolved soon!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

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Post #: 3
RE: Detail photos - 11/21/2010 9:57:46 AM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
We believe we have this issue figured out and should have this patched later today. Thanks for all of your help finding/diagnosing the problem!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to gillie)
Post #: 4
RE: Detail photos - 11/22/2010 2:17:10 PM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
Is anyone still having issues with detail images not deleting?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to gillie)
Post #: 5
RE: Detail photos - 11/22/2010 3:31:08 PM   
Guest
I was able to delete them BUT to do that.. when you go to Detail images it only shows 3 images. (i need last 2 deleted as I had a total of 4).. so I deleted the 3rd image and had to exit out and then go back in for it to shift the 4th image to the 3rd spot (am I making sense?)..  So while I was able to delete them you couldn't do it in one swoop b/c it only shows the ability to edit 3 pics.. unless it was an error letting me have more than 3 details (of course that was an accident as i just needed two detail images but both were doubled giving me 4).. 

Hope i explained that ok??

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  Post #: 6
RE: Detail photos - 11/22/2010 3:35:01 PM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
I believe part of the problem was that a bunch of images were getting stored for each slot but not actually overriding and deleting the previous one, ergo the problem. Our Identity images were having the same problem. So, items you tried to putz with a lot prior to the fix will likely act just as you described with the shifting, etc. But totally new detail images on a new piece of art shouldn't have the same problems.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)
Post #: 7
RE: Detail photos - 11/23/2010 9:23:08 PM   
Guest
I still am not able to delete any detail images and my public view shows 12 detail pictures instead of the 3.

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  Post #: 8
RE: Detail photos - 11/23/2010 10:51:47 PM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
Could you point me to the specific image/detail group in question so we can manually delete them for you?

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)
Post #: 9
RE: Detail photos - 11/24/2010 8:32:00 AM   
Guest
Here's the link http://www.ebsqart.com/Artist/Tina-Marie-Ferguson/13579/Art-Portfolio/Silly-Rabbit/667387/ and if for some reason that doesnt work you can look me up in the directory, Tina Marie Ferguson, and in my portfolio it is the Silly Rabbit in the top row.

(in reply to gillie)
  Post #: 10
RE: Detail photos - 11/24/2010 9:02:05 AM   
gillie


Posts: 4557
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline
I know Bill was looking into it last night. Hopefully we'll get those cleared out for you (and others who experienced the same problem) later today.

Sidenote: your bunny is ADORABLE!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)
Post #: 11
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