RE: Report your relaunch bugs here

Art Community Forum | EBSQ Self-Representing Artis

Forums Register Login My Profile Inbox Address Book My Subscription My Forums

Photo Gallery Member List Search Calendars FAQ Ticket List Log Out

RE: Report your relaunch bugs here

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Official EBSQ Stuff] >> Tech Support >> RE: Report your relaunch bugs here

Page: << < prev 4 5 [6] 7 8 next > >>

Message

<< Older Topic Newer Topic >>

RE: Report your relaunch bugs here - 11/12/2010 8:23:50 AM

imakeart

Posts: 5434
Joined: 6/9/2008
From: Athens, GA
Status: offline

I changed my screen resolution from 1280 x 800 to 800 x 600 and this is what happened to the view:

Thumbnail Image

Attachment (1)

_____________________________

Amanda :-)

web:www.amandamakepeace.com
deviantART:MakepeaceArt

(in reply to imakeart)

Post #: 101

RE: Report your relaunch bugs here - 11/12/2010 8:32:52 AM

Guest

my screen res is set at 800 x 600...i fiddled with others and they're even worse

(in reply to imakeart)

Post #: 102

RE: Report your relaunch bugs here - 11/12/2010 8:38:33 AM

imakeart

Posts: 5434
Joined: 6/9/2008
From: Athens, GA
Status: offline

You have an older computer, don't you? Is 800 x 600 is largest?

_____________________________

Amanda :-)

web:www.amandamakepeace.com
deviantART:MakepeaceArt

(in reply to Guest)

Post #: 103

RE: Report your relaunch bugs here - 11/12/2010 8:41:39 AM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

quote:

ORIGINAL: fallbaby55

this is how the top part of the main page looks on my monitor now....

IE 8

can't do much of anything without it freezing up or just taking forever...probly my stupid dial up.

Thumbnail Image

That's very odd. It looks fine in IE 7 (my IE test browser) and I've heard from others it looks fine in IE 8. I don't think dial up explains the problem, either. Well, maybe the taking forever part. But not the way it's displaying for you.

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)

Post #: 104

RE: Report your relaunch bugs here - 11/12/2010 9:32:43 AM

Guest

ok...i fiddled with it some more and now it looks like Amandas...i still have to scan right to left to see it all but it IS all lined up right now!

(in reply to gillie)

Post #: 105

RE: Report your relaunch bugs here - 11/12/2010 9:40:01 AM

Guest

Hi Annie,

I can't seem to figure out how to see the winners of the "Hope" show, for example. I click, but I get just the entries. and have even inadvertently gotten into another show, the pink show, I think.

I keep looking at the screen, but can't see the winners buttons anywhere...

Rebecca

(in reply to skeymask)

Post #: 106

RE: Report your relaunch bugs here - 11/12/2010 10:10:56 AM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

Rebecca,

We don't have the show winners for last month's shows posted yet. They should be announced before the end of the weekend. Sorry to keep everyone waiting in suspense!

-Amie

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)

Post #: 107

RE: Report your relaunch bugs here - 11/12/2010 10:35:48 AM

Guest

found my new upload a few minutes ago.. and wrote out the dimensions, media, date and statement.. when I saved it.. to go to and add more detail pics.. it all disappeared and it can't find the "new upload" again?

Is that still being worked on.. I may wait a bit and try later, so I don't spend so much time to lose it all .

I had a long statement and hope it's not gone.

(in reply to gillie)

Post #: 108

RE: Report your relaunch bugs here - 11/12/2010 10:54:24 AM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

The artcase IS still being worked on (ETA 24-36 hours for 100% completion). I'd suggest holding off on adding/editing stuff until we give the all clear.

The morning bug update was posted a little while ago on the blog. We'll be posting a second batch of updates later today.

http://blog.ebsqart.com

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)

Post #: 109

RE: Report your relaunch bugs here - 11/12/2010 10:56:24 AM

Guest

Ok.. I'll wait then. I found the painting but all the info I added disappeared.. I'll definitely wait so I don't keep losing it.

(in reply to gillie)

Post #: 110

RE: Report your relaunch bugs here - 11/12/2010 2:24:11 PM

bromley2

Posts: 27699
Joined: 7/30/2005
From: Clarion, Pa.
Status: offline

Thanks for the detailed update in the blog, Amie! That helps to know.

C

_____________________________

http://www.moondancedesign.com
EBAY
My Bonanzle Booth

(in reply to Guest)

Post #: 111

RE: Report your relaunch bugs here - 11/12/2010 7:37:12 PM

bafiedel

Posts: 8071
Joined: 12/4/2005
From: Glenside PA
Status: offline

WooHoo!! The artist search worked for me tonight! (IE8) Thanks Amie!!

_____________________________

Beth

(in reply to bromley2)

Post #: 112

RE: Report your relaunch bugs here - 11/12/2010 9:02:29 PM

bromley2

Posts: 27699
Joined: 7/30/2005
From: Clarion, Pa.
Status: offline

I have even better margins! Looks great! Thanks!

C

_____________________________

http://www.moondancedesign.com
EBAY
My Bonanzle Booth

(in reply to bafiedel)

Post #: 113

RE: Report your relaunch bugs here - 11/13/2010 12:28:48 PM

Guest

I cannot save the info I ad to my uploads or templates. Thanks for the hard work.

(in reply to barbsgarden)

Post #: 114

RE: Report your relaunch bugs here - 11/13/2010 12:31:35 PM

AnnieM

Posts: 3086
Joined: 7/30/2005
Status: offline

YAY! Bug fixed. Now I can search by artists names with my IE 8.

_____________________________

Annie's Art
Annie's Live Journal Blog
Annie's Blog
Ann FB

(in reply to Guest)

Post #: 115

RE: Report your relaunch bugs here - 11/13/2010 12:42:22 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

quote:

ORIGINAL: rockitart

I cannot save the info I ad to my uploads or templates. Thanks for the hard work.

1) we're not completely done with the fixes yet, but should be within the next 24 hours.
2) You're welcome

3) Happy Birthday, Diane!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to Guest)

Post #: 116

RE: Report your relaunch bugs here - 11/13/2010 4:10:10 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

Uploads are up! More info on how to use the new version of the upload tool here:

http://www.ebsqart.com/forum/Try_uploading_some_art!/m_285822/tm.htm

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to gillie)

Post #: 117

RE: Report your relaunch bugs here - 11/13/2010 5:48:49 PM

sojeo

Posts: 223
Joined: 9/18/2009
Status: offline

I have 3 COA's that I need to send to customers. I've told them that due to updates with the website that there would be a delay. I went on to do one today and there seems to be some info missing, like the size of the piece, etc. This info is all there to doublecheck before making the COA, but not on the COA itself. I'm including a pic, Amie, can you tell me if it's good to go or if I should wait?

Thanks
So Jeo

Thumbnail Image

Attachment (1)

(in reply to imakeart)

Post #: 118

RE: Report your relaunch bugs here - 11/13/2010 5:59:19 PM

gillie

Posts: 4560
Joined: 7/30/2005
From: Pittsburgh, PA
Status: offline

quote:

ORIGINAL: sojeo

I have 3 COA's that I need to send to customers. I've told them that due to updates with the website that there would be a delay. I went on to do one today and there seems to be some info missing, like the size of the piece, etc. This info is all there to doublecheck before making the COA, but not on the COA itself. I'm including a pic, Amie, can you tell me if it's good to go or if I should wait?

Thanks
So Jeo

Thumbnail Image

For some reason, size attributes (and one other field I can't recall) aren't being passed on from the items that are in your artcase BUT you have the option to include that info manually before you click preview, then save. Other than that, COAs are indeed good to go!

_____________________________

Amie Gillingham
co-founder, EBSQ
web: http://www.ebsqart.com
blog: http://blog.ebsqart.com
twitter: http://twitter.com/ebsq
Get out of the vacuum and express yourself!

(in reply to sojeo)

Post #: 119

RE: Report your relaunch bugs here - 11/13/2010 6:23:50 PM

sojeo

Posts: 223
Joined: 9/18/2009
Status: offline

Amie,

I did fill in all that info on the previous page before I pressed the create COA button, but the info is still not there as you can see from the photo that I took the time to upload.

I also just uploaded 2 pieces items into my artcase, it worked but why do we have to upload the main picture first, change it to Gallery and then upload the rest of the info? Seems like a lot of steps that could be taken care of on a single page. I then ran into problems when I wanted to change the titles of the pictures to the name of the piece and not the actual file name but the changes will not take. I am pressing save but it's still not working when I go to my portfolio view.

I was also wondering if the MyArt tab could default to show your art in order of newest first. I have to sort them everytime I go into it, seems that most people would be working with their newest items the most and not stuff they posted a couple years ago. There doesn't seem to be any logical order to the way they are appearing right now.

The other thing that I noticed was that when I do go into edit something and press save, the window disappears and then in order to continue making changes I need to reopen the item. Do you have to press save for each detail image? There is a save button for each one or can I just press save after I'm done everything?

Adding art this way is very tedious, I've been here for 3/4 hour just trying to finish 2 pieces. I don't mean to be harsh about this, but it seems to me that it's totally not user friendly at the moment. Hopefully this will improve in the future, but for now it is kind of aggravating. This is the busiest time of year for lots of people and taking the time to report all these bugs is taking away time I could be spending on making more art. I am on IE 8 as I said before, did no one check to see if the relaunch would work on it before the release? Sorry for the vent, but I am getting a little more than frustrated. I will now be mailing 3 customers their COA's at my own expense and I am not going to bother uploading anymore art here until I hear word that it will work and then I can do it successfully in one sitting.

(in reply to gillie)